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The Brevium Blog

Don’t Lose Patient Data When You Switch to a New Practice Management System

  • May 31, 2022

Moving to a new practice management system can bring a number of advantages, such as integration with your clinic’s electronic health records (EHR) system, improved patient care and a healthier bottom line. However, if not executed carefully, switching can also put your practice in a serious predicament. Because the new and old databases seldom align, you can lose essential patient information.  

Database Misalignment Causes Missteps and Inefficiencies

A typical migration from one practice management system to another moves patients’ demographics, but because the new system doesn’t recognize the fields in the old system, it often leaves behind historical appointments and claims information. Although the practice maintains a patient’s name, it might not have their diagnosis and visit history. Practices that recognize this problem often maintain the old system for a couple of years so they can run a query of overdue patients based on diagnostic and procedure codes in the old system, and they manually look up the patients in the new system to see if they have been seen or are scheduled. Then they begin patient recall messages in this tedious and time-consuming process. 

We Can Easily Link the Two Systems

The key to solving this situation is linking the systems in a way that stitches all the important data in the old database with the correct fields in the new database. Brevium software has been engineered to understand all relevant fields in most old and new practice management systems to find and reactivate patients. It identifies history, diagnoses and procedures and can then stitch this information that a standard migration missed from the old system to the new system. 

Capture the Gains You Expected

Keeping patients in compliance with the treatment regimens they need is as much the responsibility of the practice as the patient. When you move to a new patient management software, this simple “switch and stitch” process sets up your practice to begin recalling patients who are due for care but who have not yet scheduled an appointment. 

Brevium is the pioneer in patient reactivation. Brevium’s software mines its clients’ patient databases using customized algorithms to improve the patient appointment lifecycle™. Hundreds of practices have found Brevium to be a trusted partner, with personalized training and unlimited support. Through original research and software development, Brevium helps ensure that patients return for the care they need, and practices derive the greatest financial benefit from the patient appointment lifecycle™.