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Maximize Patient Reactivation in Your Practice

Bring Your Patients Back With The Experts In The Patient Appointment Lifecycle™

Reactivate Lost Patients

Did you know that around 25% of patients are overdue or lost from medical practices? So, what are the reasons patients don’t rebook? Patients might not rebook due to various reasons such as forgetfulness, inconvenience, lack of perceived urgency or dissatisfaction with previous experiences. These patients might have even walked out without making a follow-up doctor appointment.

Brevium can make custom-fit solutions to meet your practice’s goals with our patient engagement platform. It uses patient data such as disease states, providers, locations, referrals and insurance to set conditions for follow-up and care intervals for these patients. The system will then reactivate patients through multiple communication mediums including text, email, auto calls, live calls and postcards.

You can also customize which doctors and locations will take returning patients, so you can better fine-tune your patient loads.

25% of Patients are

Overdue or Lost

About Our Demos

Call duration: 30 minutes

We’d be happy to discuss your specific goals and help design a patient reactivation strategy that meets your needs. What we’ll discuss:

  • Current objectives
  • What systems you are currently using
  • What’s working, what isn’t
  • A quick overview of Brevium patient reactivation
  • We’ll answer any questions you have

We can’t wait to show you Brevium. There’s no obligation to buy, of course, but you’ll get a good look at the value we can bring to your patients and business.

Increase Patient Reactivation

By 81%

According to the ALOHA study, making 4-5 patient contact attempts using multiple methods, and doing this over an extended period of time, can increase patient reactivation rates by 81 percent. Doing that on your own would be tedious and difficult, but not with Brevium. Brevium uses patient recall software that employs automated methods to reach out to lost and overdue patients using multiple contact methods over time.

So, what triggers are used to reactivate patients? Brevium’s patient engagement platform utilizes triggers such as overdue appointment reminders, personalized outreach based on patient preferences and targeted marketing campaigns to reactivate lost patients effectively. By pinpointing and catering to the individual requirements and preferences of each patient, Brevium maximizes reactivation success rates and enhances patient retention for medical practices.

Our Brevium patient appointment lifecycle™ software supports a variety of outreach methods. We can do appointment reminders via text, email, automated calling, postcards, letters and live calls. To select the kind of outreach method you want Brevium to use, simply use Brevium Autopilot. You’ll be able to select the types of outreach methods, order of use and contact frequency. Live calls are also conveniently set up for you using Brevium’s Caller software.

Reach (the ability to contact a patient) varies by method. It is important to vary the methods used and know the reach for the methods you select (i.e., whether patients have a valid email address or possess a phone capable of receiving texts). So, stop losing patients and reactivate them with Brevium’s patient engagement platform.

So, what is used to measure patient reactivation success? Brevium’s patient engagement platform provides comprehensive metrics to measure patient reactivation success, including tracking reactivated patient numbers, appointment bookings and engagement rates across various communication channels.

At Least 4-5 Reactivation Outreach Attempts Is Optimal
Success Increases When Reactivation Outreach Methods Are Varied
Examine And Know The Reach Of Contact Methods