Your phone is the lifeline between your patients and your practice. Despite the move to automated systems such as texting and email for scheduling appointments and sending reminders, the telephone is the…
Acquiring new patients requires spending $26 to $125 in marketing to generate one lead. You then need to invest time and staff energy into turning that lead into a scheduled…
Telemedicine became essential during the COVID-19 pandemic, and it continues to play an important role in some doctor-patient interactions. However, many patients are returning to in-person visits for a number…
No-shows are the bane of every medical practice. On average, 23 percent of appointments end up as no-shows. Each one costs practices between $150 and $500 and often requires more…
The average practice has 1,000 to 2,000 inactive patients per provider who need care but haven’t responded to recalls, and the office has stopped reaching out to them. This group comprises a…
Your practice is not immune to the effects of inflation. McKinsey expects profit margins for providers to shrink by as much as 2.8 percent due to increasing labor and supply…
Are you and your staff spending so much time scheduling patient appointments, processing insurance forms, and filing notes that you don’t feel you can be giving your patients the personal care…
Dr. Seuss said, “The more that you read, the more things you will know. The more that you learn, the more places you’ll go.” People are always looking for new…
Moving to a new practice management system can bring a number of advantages, such as integration with your clinic’s electronic health records (EHR) system, improved patient care and a healthier…
The Three Best Ways to Help Patients Remember Their Appointments No-shows are a problem throughout the healthcare industry. They vary from 12 to 80 percent, depending on the local culture,…
Reactivated patients add more profits to your practice than currently active patients, because they provide revenue after your fixed costs have been covered. When you calculate the value of adding just…
Patient engagement has been getting more and more attention lately, and for good reason — happy patients are more likely to come back to your practice, and they attract other…
