The Brevium Blog

By Joe Casper, MBA COE I consider myself a relatively intelligent, savvy professional without bragging or boasting. I’ve parlayed college and MBA degrees into a successful business career. Despite these…

Relying completely on your current patient communication system could leave you missing a large population of patients whom you should be engaging. You have likely committed to a reliable patient recall system and have…

You are missing a large number of patients if you rely on texting as your sole means of communication. Active patients will tell you they prefer texts for patient recalls and appointment reminders;…

Building patient relationships through texts and emails sounds like an oxymoron if you’re a baby boomer, but to a Millennial or Gen Zer, communicating using these technologies is a no-brainer….

Navigating the realm of patient communication can be challenging! Your practice has likely automated its patient communications, utilizing methods like texting and emails. These communication channels prove to be not…

The most important relationship in your practice is between the doctor and the patient. And the foundation of that patient relationship is trust. The patient must trust their doctor to diagnose their…

Many people — up to 25 percent — avoid medical care because they are uncomfortable visiting their healthcare provider. They might be anxious about their physical pain, they don’t fully…

Your phone is the lifeline between your patients and your practice. Despite the move to automated systems such as texting and email for scheduling appointments and sending reminders, the telephone is the…

Acquiring new patients requires spending $26 to $125 in marketing to generate one lead. You then need to invest time and staff energy into turning that lead into a scheduled…

Telemedicine became essential during the COVID-19 pandemic, and it continues to play an important role in some doctor-patient interactions. However, many patients are returning to in-person visits for a number…

No-shows are the bane of every medical practice. On average, 23 percent of appointments end up as no-shows. Each one costs practices between $150 and $500 and often requires more…

The average practice has 1,000 to 2,000 inactive patients per provider who need care but haven’t responded to recalls, and the office has stopped reaching out to them. This group comprises a…